Ecom Express — Not deliver my package (awb # [protected])

Address:AT & POST - BAKOR (VILLAGE) TALUKA - KHANPUR DIST - MAHISAGAR (BEFORE PANCHMAHAL) PIN CODE # 389232 STATE - GUJARAT INDAI MOBILE # 9925427822
Website:ecomexpress.in

Dear Sir/Madam,
With reference to the above mentioned subject, My courier (AWB # [protected]) has not been reached at my address so far. I had so many times requested via query from company website. Still nobody has responded. Please find attached tracking details and item dis from Axis bank. My father Mr. Shashikant Sheth called one of the agents, he told that he would arrange the delivery at the correct address. Then after still today showing the same wrong address on tracking. On tracking there is showing the wrong address. My address is the same as per registered address with the bank. For your information please find below my address,
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2021
Ecom Express Customer Care's response
Dear Nilbavu,

Greetings from Ecom Express

We regret for inconvenience caused. As per the update we tried to connect on your registered contact number multiple times, but unable to get in touch with you. Request you to kindly contact your shopping portal to verify your registered number as OTP will be sent on the same number. Meanwhile, you can share your alternate contact number to assist you.

Regards,
Team Ecom Express
Complaint comments 

Comments

Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.


Regards,
Team Ecom Express
I had so many times sent my address and contact number vai your query page. Nobody hsd responded. They were not responding after Even after my father called and guding for address and contact number. Lazy service

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