Ecom Express — not delivered my order in time

Address:Narasodhipatti salem, Salem, Tamil Nadu

I have ordered medicines on february 2nd and it didn't delivered till now. I called and asked customer care services and they informed the problem with delivery service and then i called ecom customer care and he replied the medicines will be delivered within 24 to 48 hours and till now i didn't get my medicines. I track my order and it shows shipment rto lock. Kindly reply and do me needful
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Team ECOM Express
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