Ecom Express — Not delivered my products yet

Address:DHANBAD, JHARKHAND

My order no is -[protected] and pin-84337 and 84098. Mere mobile me delivery message aaya ki 16-03-21 ko hogi per delivery nahi huwa aur message aaya ki address was unlocatable jab ki aap ka delivery boy aaya hi nahi aur na hi phone kiya. Aaj 17-03-21 ko dhanbad office pahucha pata chala ki mera product mr mukesh (delivery boy) le kar nikla he, phone kiya to usne jagjiwan nagar bulaya, waha main pahucha aur phone kiya to central hospital bulaya to main use ghar par delivery karne ko kaha usne kaha ki jab mere pas time hoga to aap ka product pahuchayenge or badsaluki se bat ki aur phone rakhane ko kaha. Aaj 17-03-21 evening 6:30 pm tak nahi aaya aur na hi phone kiya. Aap ka delivery boy mr mukesh (mob- [protected]) bahut hi ghatiya insan he customer ke sath misbehave karta he. Usne jan bujhakar mera delivery nahi kiya.Nihayat hi ghatiya insan he bat karni ke tamiz nahi he wo aap ke company me rehega to market kharab karega aur company ki badnami hogi. Behtar hoga ki ayese staff ko nikal dein. Thank you
+2 photos
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2021
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express!

Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Meanwhile, please share your alternate contact number as we are unable to connect on your registered mobile number.

Regards,
Team Ecom Express
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6402
    Pending
    3645
    Resolved
    1263
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information