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[Resolved]  Ecom Express — not delivered shipment[protected]

Our shipment no[protected] unfortunately reached at arasikre dc instead at tumkur it is not yet delevered. Shipment is with mr sooraj. He is not responding properly. He is simply draging the matter from 12/01/2019.
Please help me to get my prepaid order worth ₹ 2, 320.74. With your company.
Shipment from bang good (China) dated 30/12/2018. With ecom express.
Shipment number=[protected].
Shipment connected to davanagere on date 09/01/2019. Bag no sl 14126452
Shipment assigned to mr sooraj ([protected]) dt 12/01/2019.11.15 am
He shows delevered on same dt 12.36pm
How it is possible to delevere the shipment, i am 100 kms away from arasikre.
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Complaint marked as Resolved Mar 13, 2019

Complaint Status


[Jan 31, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response Feb 01, 2019 Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, please share your contact number to assist you further.

Regards,
Team Ecom Express
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I am Not getting my Order and On Ecom tracking Website Its show Only Connected to hub... I don't understand when my order is come. Expected delivery date is 20/01/2019 but My order doesn't still reach Patna. SO PLEASE Highlight my Order And Take a complain.
Ecom Express Customer Care's response, Feb 1, 2019
Verified Support
Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express

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    Ecom Express
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    Ecom Express Phone
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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