Ecom Express — Not delivered the product yet

I am from Kottayam, Kerala, I have ordered one items with option online payment and it was shipped through delivery agent Ecom Express with tracking ID [protected]
The consignment reached Kottayam thiruvalla area on 11 march 2022 area on[protected] and Delivery Person Not contacted me yet. the delivery agent not contacted me yet. They are not ready to deliver the consignment .
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Ecom Express customer support has been notified about the posted complaint.
Mar 16, 2022
Updated by ammus ammus
Mark as Resolved

I am from Kottayam, Kerala, I have ordered one items with option online payment and it was shipped through delivery agent Ecom Express with tracking ID [protected]
The consignment reached Kottayam thiruvalla area on 11 march 2022 area on[protected] and Delivery Person Not contacted me yet. the delivery agent not contacted me yet. They are not ready to deliver the consignment .
Was this

Mar 17, 2022
Updated by ammus ammus
I didn't get any call from ecomexpress, its not resolved yet
Verified Support
Mar 19, 2022
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express.

Please accept our sincere apologies for the inconvenience caused. We have noted your complaint and we shall take this up with the concerned team to get an effective resolution for your complaint at the earliest.

Regards,
Team Ecom Express
Verified Support
Mar 19, 2022
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the said tracking number, the said shipment is currently in transit. The Expected Delivery Date of the said shipment is 25th March 2022.

Regards,
Team Ecom Express
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