Ecom Express — Not delivering my order on time

Dr Teressa

Address:

BN Hospital and Research Centre Kulikawn Near Kulikawn PS

My order has been stuck in Guwahati for almost one month I can understand it is due to pandemic if not on time or alittle late but why this is too much!!! my order is not moving at all... I send an email no response at all.. call a customer care no response!!! pathetic... other couriers are doing their best deliver everything almost on time. Please Solve ASAP

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express