Ecom Express — Not delivering my product, OTP issue

Ecom Express — Not delivering my product, OTP issue

S Sauli from Kolkata, West Bengal Jan 2, 2023 Jan 4, 2023 This thread was updated on Jan 4, 2023

Today I was available to receive my order but the delivery boy wouldn't deliver it until I share that 4 digit code with him but I not getting that code on my number. I have checked and reconfirmed my number with but still I didn't get a code. Also my number is working fine and I'm getting every other message and I have given the correct number but still had to go through all this and he said he will cancel the order since I couldn't share the code with absolutely no fault of mine Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Jan 4, 2023

Verified Support

Dear Sauli,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express