Ecom Express — Not even able to connect the customer care
R
Ria12345
Jan 14, 2022
Jan 19, 2022
This thread was updated on Jan 19, 2022
Address:
Kanjukadu(h),, kumarakom, kottayam
I got a message that my item cannot be delivered as they cant find the address and they didn't even tried to call me once. Details are
Ordered from-Max
Tracking[protected]
Date of order-10/1/22
Place-kumarakom, kottayam, kerala
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Ecom Express customer support has been notified about the posted complaint.
Jan 14, 2022
Updated by Ria12345 Tracking number [protected]
Verified Support
Jan 19, 2022
Ecom Express Customer Care's response Dear Ria,
Greetings from Ecom Express!
Thank you for writing to us. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. Due to heavy rain, many of our shipments are pending for delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.
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