[Resolved]  Ecom Express — not received my item

Address:380015

Not received my item for last 10 days ecom express courer delivery boy came my office but when i am reach at my office reception desk within 5 second he leave without deliver my item after i have call to ecome express customer case then resudule to monday and i have informed in my office saturday and sunday is holiday so again delivery come on holiday at my office then again i have informed to customer care and resudule for monday, now i am waiting for monday entire day but courer not received, then again i have call to ecom express customer care so ha tell me today means 29.1.2019 your item will receive but still item not received and status is change like resend to seller

It's very wrost company for delivery item very bad experience
Was this information helpful?
No (0)
Yes (0)
Mar 11, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express
Complaint comments 

Comments

Quality of the product is worst and not worth for the prize amount.
Ecom Express Customer Care's response, Jan 30, 2019
Verified Support
Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

Regards,
Team Ecom Express
Am amol chigure from kaij and I want to cancel my product with tracking Id[protected] Because I am not present in my city cancel my order order id SOO996
Am amol chigure from kaij and I want to cancel my product with tracking Id[protected] Because I am not present in my city cancel my order order id SOO996
Ecom Express Customer Care's response, Jan 30, 2019
Verified Support
Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly contact your shopping portal in this regards. If delivery is attempted, request you to kindly refuse to accept the delivery.

Regards,
Ecom Express Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6399
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information