[Resolved] Ecom Express — not received my item

Paras002

from Vadodara, Gujarat

Jan 29, 2019

Address: 380015

Not received my item for last 10 days ecom express courer delivery boy came my office but when i am reach at my office reception desk within 5 second he leave without deliver my item after i have call to ecome express customer case then resudule to monday and i have informed in my office saturday and sunday is holiday so again delivery come on holiday at my office then again i have informed to customer care and resudule for monday, now i am waiting for monday entire day but courer not received, then again i have call to ecom express customer care so ha tell me today means 29.1.2019 your item will receive but still item not received and status is change like resend to seller

It's very wrost company for delivery item very bad experience

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Mar 11, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express

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Comments

ArchanaJ B

from Coimbatore, Tamil Nadu

Jan 29, 2019

Quality of the product is worst and not worth for the prize amount.

Ecom Express Customer Care's response, Jan 30, 2019

Verified Support

Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

Regards,
Team Ecom Express

Amol Chigure

from Morjim, Goa

Jan 29, 2019

Am amol chigure from kaij and I want to cancel my product with tracking Id[protected] Because I am not present in my city cancel my order order id SOO996
Am amol chigure from kaij and I want to cancel my product with tracking Id[protected] Because I am not present in my city cancel my order order id SOO996

Ecom Express Customer Care's response, Jan 30, 2019

Verified Support

Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly contact your shopping portal in this regards. If delivery is attempted, request you to kindly refuse to accept the delivery.

Regards,
Ecom Express Team