Ecom Express — Not received product subject | |
I didn't receive the product which I ordered a month ago and it's a prepaid order. I have called customer care many times but there isn't a proper concern for them. AWB number [protected] Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 08, 2021 Ecom Express Customer Care's response Dear Chiranjeevulu, Greetings from Ecom Express! Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment. Regards, Team Ecom Express Verified Support Nov 24, 2021 Ecom Express Customer Care's response Dear Chiranjeevulu, Greetings from Ecom Express! Thank you for writing to us. Please be informed that the said shipment is currently untraceable and same is under investigation by our security team for which we need time and once we get a final update. Meanwhile you may contact your shopping portal for assistance. Please accept our sincere apologies for the inconvenience caused in this regards. Regards, Team Ecom Express | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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