Ecom Express — Not recieve within time

Address:Chintamani nager lane no.7 hadapsar pune

Sry to say that but not working properly. It take to much time. I order on 25 sep but yet not received. When I called customer care they told me order you eill recived but when. I order was in only lock and unlock process. Please check and confirm. And give me my order.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2021
Ecom Express Customer Care's response
Dear Vishakha,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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