Shipment sent on 10th January by our company GH Farm Private Limited- natural food producer company. Delivery partner ecom express faked delivery attempts thrice. Neither the buyer-consignee nor the seller-ourselves got any call for the delivery and the non delivered reason is simply marked as consignee not available wrongly. Despite escalating multiple times, the escalation is simply ignored. Finally on Jan26 ofd lock is applied by the ecom express in a fraud manner.
We sent a high value order Rs3235 and it got struck with no further update from the delivery partner.
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