Ecom Express — OFD Lock Applied Shipment Not Delivered

My Tracking is [protected] is in the Ecom Express Delivery Center from
December 23 2021. Till now nobody from Ecom Express called or came to deliver it. After so many days in the Order Tracking Link it is showing that the order is still in the Delivery Center and OFD Lock is applied to the order. You are requested to please deliver the product at the earliest.

The shipper has confirmed that the courier company has applied the lock and they can only remove it and deliver the same.

You are requested to get the same delivered.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2021
Ecom Express Customer Care's response
Dear Sidharth,

Greetings from Ecom Express!

Thank you for writing to us. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express
Verified Support
Dec 30, 2021
Ecom Express Customer Care's response
Dear Sidharth,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team Ecom Express
 
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