Ecom Express — Order is delayed due to false information

Ecom Express — Order is delayed due to false information

K Kavya Nair

Ecom Express — The delivery is undelivered 2 times even when the customer is available. K Kavya Nair Apr 3, 2021 Mark as Resolved I have ordered an item on 25th March. On Saturday it was out for delivery but the status showed undelivered even when I am home they did not contact. Today that is April 3 again they showed out for delivery I did receive a call but delivery person did not speak here there is no problem for network I waited for so long. Then I dialled back they did not respond. This is a prepaid order so I am not able to cancel. The order is delayed for 3 weeks. Kindly look into the matter and do the delivery as fast as possible. AWB no is [protected] Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Apr 06, 2021 Ecom Express Customer Care's response Dear Customer Thank you for letting us know about the issue you are facing. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolved at the earliest. Regards Ecom Express Team.
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