Ecom Express — Order not delivered and not status update

Ecom Express — Order not delivered and not status update

M monras Jun 29, 2022 Jul 2, 2022 This thread was updated on Jul 2, 2022

I have a delivery through Reliance Digital, which was supposed to be delivered on 24th june but still it shows status as in Transit. There has been no update on order since 25th June and my order is stuck. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Jun 30, 2022

Verified Support

Dear Mona,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

monras's [Complaint's author] reply, Jul 1, 2022

My AWB Number is 2971298521

monras

Jul 2, 2022

I got to know from escalation desk of customer support, that they have lost the packet . I am sure its stolen and even then they are asking to wait for few more days. Its a completely fraud company.