Ecom Express — Order not delivered and worst customer service

Ecom Express — Order not delivered and worst customer service

V vijevira from Sasaram, Bihar Feb 22, 2022 Mar 5, 2022 This thread was updated on Mar 5, 2022

My AWB number- [protected] was marked delivered on 8th February but my order has not reached to me till now. I made lots of complaints to Ecom express but haven't received any update from them. Delivery boys also called me from their personal number to take my aadhaar card photo but I haven't given him. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Feb 24, 2022 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express. Please accept our sincere apologies for the inconvenience caused. We have noted your complaint and we shall take this up with the concerned team to get an effective resolution for your complaint at the earliest. Regards, Team Ecom Express Verified Support Mar 05, 2022 Ecom Express Customer Care's response Dear Sir/Mam, Greetings From Ecom Express. We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address. Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end. Regards, Team Ecom Express
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