Ecom Express — order not delivered & executive asking me to come & collect the parcel from his place/office.

Ur executive called me on 6th july for awb#[protected] & i couldn't pick the call, in the evening on reaching him he is asking me to come & collect the parcel from his place/office. Contacted customer care & twitter handle there is no proper update on this.
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Jul 12, 2020
Updated by SPPatil
Consignment reached to the destination on 6th July itself & there is no update this from 7th July to till now.

FYI Today is 12th July
Verified Support
Jul 15, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Ramen
Team Ecom Express
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6402
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information