Ecom Express — Order Not Delivered - OFD lock Applied

I have attempted to contact the company using the provided numbers, but have received no response.

The delivery person, Venkatesh Govindaswamy R., does not attempt to deliver the package and marks it as undelivered even though someone is always present at the delivery location.

This has occurred three times (in three different orders).
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Ecom Express customer support has been notified about the posted complaint.
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Dear Arun,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused due to delay. We regret to inform you that as per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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