Ecom Express — Order not delivered since last 4 days

I have ordered my product on thu 7 0ct and the delivery date was 12 oct but courier boy never ever called me and while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order number is #nyk[[protected]] and awb is #[[protected]] today is showing ofd lock applied plz resolve my problem i need my product as soon as possible
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2022
Ecom Express Customer Care's response
Dear Divya,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused due to delay. We regret to inform you that as per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express
Complaint comments 

Comments

Your KARTROCKET order AwB [protected] was undelivered as the address was unlocatable - ECOM EXPRESS
Adress- Kannoj road sawa dist Chittorgarh state rajasthan pin code 312613 near baba Ramdev temple near bus stop Sawa
I am always ordering this order at this address and always order online order comes to this address but ecom express without contacting me put status that is wrong address and it is cheating with me i want my parcel right now...meesho always delivered to my adress with Ecome express courier service

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