Ecom Express — Order not getting delivered

Ecom Express — Order not getting delivered

K KhushiP from Bhiwadi, Rajasthan May 19, 2023 May 22, 2023 This thread was updated on May 22, 2023

Hi I placed an order from reliance jewels on 22nd arpil. My AWB number is [protected]. On tracking it on the website i see that the order is in transit since May 1, 2023 . On contacting the customer care number the IVR replies that products is expected to be delivered by 28th April, 2023 even though it is alreasy 19th May. There is no update nothing just poor service on your part +2 photos Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

May 22, 2023

Verified Support

Dear Khushi,

Greetings from Ecom Express!

We sincerely apologize for the inconvenience caused to you due to delay in delivery. As per our records the said shipment is currently untraceable in our network. We are coordinating with the concerned department to check the current location of this shipment.

Meanwhile, please contact your shopping portal for assistance.

Regards,
Team Ecom Express