I had ordered medicines from Netmeds and Ecom was the courier partner. The delivery boy came to my doorstep but refused to hand over the order as I was not able to get an OTP SMS due to a network coverage issue.
I had valid ID proofs but that was not accepted.
Pathetic service
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Ecom Express customer support has been notified about the posted complaint.
Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
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Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express