[Resolved]  Ecom Express — Order pickup/delivery

My order was supposed to arrive half a month ago...it is stuck in the nearest delivery center for more than 8 days.they wont pickup any of the provided numbers...I tried emailing them many times too...I wanted to ask if I could just pickup my package from there, as they will take too many days to bring it themselves...but never pickup the given phone number
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Sep 9, 2021
Complaint marked as Resolved 
I just went to pick it up from the nearest delivery center
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2021
Ecom Express Customer Care's response
Dear Devika,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,

Team Ecom Express
Complaint comments 

Comments

My order is still not delivered the AWB number is [protected] it is in the nearest delivery center yesterday it suppose to come but the delivery exicutive not even called me it was an exchange order so already I've payed the money please deliver it as fast as possible ... Thank you

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