[Resolved]  Ecom Express — order received by a unknown third party.

Address:

Bangalore, Karnataka, 560029

This is regarding the order id[protected]. The order is being shown as delivered. And someone named kavya has signed to receive the order. This is a third person completely unknown to me. I received a text on 19th regarding the order. But when i called the delivery person no one received it. I didn't receive any call from the delivery person also saying that package will be delivered. I didn't even inform anyone else to receive the package. How can they deliver it to anyone if haven't informed anything on that matter. Because of this i have lost a package of worth around 2500/-. Kindly look into this as soon as possible.