Ecom Express — Order related problem

We have ordered so many products from Shopee app... The products which are picked up by Ecom express didn't deliver the products to us... We already contacted shoppe platform they told us it was absolutely delivery boy fraud... Because he paid to the products by himself and received the products... He didn't deliver the products to us... Please take the action on that delivery boy ...his name is trinadharao... kindly request you to solve this problem
Thank u
Ecom express
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Ecom Express customer support has been notified about the posted complaint.
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Dear Gowri,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused, we will surely look into the matter. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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    +91 11 3021 2000
    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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