[Resolved] Ecom Express — order status not updating. awb number: [protected]

Bhabesh kumar Panda

Address:

Ramapuram, Chennai

Hello,

I ordered a smartphone from samsung e-shop and it was assigned to ecom express. But since 16th july 2020 it is still in same status [23:16 hrs delhi bag connected from hub] abd has not yet updated. Awb number: [protected]. And order number: 46454841. Please look into the matter. As i want this in an urgent. The delivery date is after 2 days only. Please help.

Thanks,
Bhabesh kumar panda

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Jul 21, 2020

Complaint marked as Resolved

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Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

Greetings From Ecom Express.

With reference to your query regarding the AWB number [protected], the said shipment is currently in transit. The Expected Delivery Date of the said shipment is 22nd July.

Regards,
Ramen
Team Ecom Express

Bhabesh kumar Panda's [Complaint's author] reply, Jul 20, 2020

Hi Ecom,

But the delivery date mentioned is 21st July, 2020. What's the update actually?