[Resolved] Ecom Express — order status not updating/need on urgent basis before 23rd march my order.

ermukesh

Address:

Kamal pipra areraj, East Champaran, Bihar, 845458

Your logistics team are cheating bcz from last 10 days not updating current location of my order. I want delivery on urgent basis before today end. Otherwise i will cancel. Why given tracking number if not trackable order. I don't know anything about my order not update. I want today my product delivery. I already many times contact ecomexpress customer care regarding this issue but till not respond. I am very unhappy. I will complain on higher level if today my product not received/not updating current status.

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Apr 25, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team ECOM Express

Mar 25, 2019

Updated by ermukesh I already share snap, which maintain ecomexpress id: FDSP[protected].it's your fault why wrong maintain id.i want my product today end.

Verified Support

Mar 25, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express.

With reference to your query regarding the said tracking number, please be informed that given number is incorrect. Request you to kindly cross check the tracking number from your Shopping portal for us to assist you.

Regards,
ECOM Express Team