Ecom Express — Order stuck in transit since 3 days

I've ordered some shoes parented by adidas through Ecom express, The've been stuck at delivery centre since 3 days when the expected delivery was on 3rd August 2023.I contacted both Ecom express and adidas through email and phone but There was no response from Ecom express and adidas said it would be delivered within 2 days but I still haven't got it.The adidas tracker says that it is in transit and the Ecom express tracker says it's in delivery centre.Hope Ecom express resolves the delivery issue soon.This is outrageous.Hope my order arrives soon.