[Resolved] Ecom Express — order undelivered

Sheetal Maheriya

from Surat, Gujarat

Address:

Vadodara, Gujarat, 390014

Order number - [protected]
Awb no[protected] dated 6th january 2019. Ordered this and waiting for delivery, status changed to undelivered on 10th jan without any call or arrival for delivery and still now its showing as undelivered but the packet not yet reached to me. Nearly 20 days now, and still no idea where is the packet and how the condition of the things inside the parcel. Very poor service and no contact number of the courier company showing / picking.

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Feb 23, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2019

Ecom Express Customer Care's response Dear Sheetal,

Greetings From Ecom Express

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. As per our records your shipment[protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express