[Resolved]  Ecom Express — order yet not delivered

Address:Jaipur, Rajasthan, 302020

I have still not received my ordered product from hopscotch through ecom express. And i have received a message that "your shipment undelivered as customer not available nd wrong address.2 shipments are pending.
I have not received any calls from delivery boys regarding the shipment.
I have tried to contact customer care through out a day. And the reply is"all executives are busy right now. Please try after some time.

Got one contact no of delievery boy named as mr. Khan told me to deliver by today bt he is also not picking up the call his contactno is:[protected]

Awb:[protected] and awb: i[protected]
Are undelivered after 1st attempt on[protected].

Kindly help
Contact:[protected]
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Sep 8, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2018
Ecom Express Customer Care's response
Dear Swati Amit Agarwal,

Greetings From Ecom Express

We regret for the inconvenience caused regards to the delay in delivery.with reference to your query regarding the shipment no.[protected] is out for delivery .you may receive the same shortly.

Regards,
Ecom Express Team
Complaint comments 

Comments

My return order not pickup from my address. i have already complained to e com express customer care no but no responce is being given.
my shipment no is[protected]

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