Ecom Express — Ordered product not delivered and sent message of order delivered

I am niharika I ordered a product from becoming ias website and has shipped through ship rocket and should be delivered by ecom express by delivery agent but delivery agent didn't given ordered product to home and sent message of ordered product were delivered on 13 may 2022 but still I didn't got my product at home I am worrying I was prepaid but no product reached to home please help me out through sending back my ordered product back to home from delivery agent bobbali vijayendhar I mention name because I got feedback message also this is not fair
Please deliver my ordered product safely to my home address I mention on order
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
May 17, 2022
Ecom Express Customer Care's response
Dear Niharika,

Greetings from Ecom Express.

Thank you for writing to us. We will surely look into this matter but we need 9 or 10 digit AWB / tracking number for us to assist you on the same. Please check and share the same.

Regards,
Team Ecom Express
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