Ecom Express — Orders returned with fake updates

Ecom Express — Orders returned with fake updates

S Sureshkumar Govindasamy

Awb [protected] (Old complaint) New order awb: [protected]New complaint) My mobile number for contact [protected]. The ecom express closed my complaint without proper resolution. My orders keep on return by vellakoil delivery agents. They never called me for delivery and never tried to deliver. Ecom express refused to give me delivery agent name and mobile number. Customer care not provided any resolution. I request to government to insist severe actions to correct ecom express and save public further. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Sep 30, 2020 Ecom Express Customer Care's response Dear Sir, Greetings From Ecom Express. With reference to your query regarding your shipment, as per our records the said shipment has been delivered yesterday at the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end. Regards, Ramen Team Ecom Express
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