Ecom Express — Orders still not delivered

Address:T-2 Pno.3 Chetan Vihar Near Poonam Vihar Jagatpura Jaipur

Some of my parcels([protected], [protected], [protected])were supposed to delivered by ecom express courier but every time it gets undelivered or though I don't get any call This is the 3rd consecutive time since I have been facing this issue with Ecom Express. The last time also shipments had reached the delivery hub in Jagatpura(302017) on 24 and 25 Jan but they didn't even bother to call me and hence I was told that the shipment had been lost by the courier. This time too while tracking, I get the update that "Delivery was Attempted", but in real no phone calls were made to me. I even raised this issue by mailing them and sending them message in their Twitter handle and also made complaints, I don't even get a reply from the company Very disgusting I have asked for help in everyway I couldn't get any satisfaction response...from your side... I am very disappointed to get such experience from ecom express ... I am warning you for the last time, if my order is not delivered by tomorrow, then I will take action against you in court.. It's has been 6 days from expected delivery date but still my orders not delivered. Please let me know within day when my order delivered Looking forward from hearing you...
Thanks,
regards,
Gokul Sharma
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2022
Ecom Express Customer Care's response
Dear Gokul,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment [protected] /[protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express
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    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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