Ecom Express — Otp not received

Address:# 28 shivpuri B opposite B.R. COACHING CENTER . NEAR ITI . LANE 2 IN SAINI JEWELLERS . YAMUNA NAGAR

Dear sir
I am not getting my product it has been 10 days or more than that . The boy came at doorstep and asked for otp but due to some reasons I couldn't provide Him the otp . I have send mail to nyka many a times ND have made so many efforts to receive my product . Every time they give me new scheduled date . But there is no action. Please look into the matter. I need my product urgently .
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Ecom Express customer support has been notified about the posted complaint.
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Dear Ritu,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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