Ecom Express — Our customers are facing an issue in delivery with Ecom express

These are AWB numbers : [protected]

We want the deliveries to be made in 24 hours or ASAP or else we might lose the custumer base.

It has been a long time and our customer has not got any call from delivery boy and still waiting for the order. please do something helpful.

This ticket is written on 18/08/2022 to Ecom Express.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2022
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express!

We are sorry for the inconvenience caused due to delay in delivery. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team and they are already working to arrange the delivery.

You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express
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    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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