Ecom Express — Package has not arrived

Devi Ashok

Address:

Ecom Express

My package from Ajio is not delivered by the delivery person. Every day I gets a call from the delivery person and they says they will deliver the package tomorrow and they update in the portal as "package not delivered, customer was unavailable". Yesterday someone again called from the office and said they will deliver the order by the end of the day or by morning (23/3/2021). But I haven't my order yet. Please help on this. Thanks.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2021

Ecom Express Customer Care's response Dear Customer,

Greetings from Ecom Express

Thank you for letting us know about the issue you are facing. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolved at the earliest.

Regards,
Team Ecom Express.