[Resolved] Ecom Express — package not pick up

naturepathic

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110043
Website:	www.naturepathic.com

Sir/ mam

1. Order id. [protected], tracking id[protected]Ecom express) pickup date is[protected] but again and again we are resheduled the because pickup is not done from your side. Till the time or date my order is not pickup. Please resolve the issue what is the matter against pickup. And take action immediately.

3. Our 4 to 8 order is cancelled from your side because pickup is not done through ecom express. Service is very poor & not work properly.

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Nov 18, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2018

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express!

We regret for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer helpline no. [protected]

Regards,
Team Ecom Express