Ecom Express — Parcel not delivered... But updated delivered successfully

karsniv

from Madurai, Tamil Nadu

Feb 10, 2022

Address:

Craftsman Automation Limited, Plot No 282/9-10, Bommasandara - Jigani link road industrial area, Rajapura village, Anekal taluk, Bangalore.

My consignment is not delivered to me. But the delivery person has updated delivery note by himself. There is no response when I call to customer complaint number of Ecom express. AWB [protected].

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Team Ecom Express