[Resolved] Ecom Express — parcel not received but wrong update by courier boy.
Darbhanga, Bihar, India
DiDivakar Kumar Dinkar on Jan 8, 2019
After so many call and complaints to respective person but don't receive my parcel.
Courier boy self received the parcel and false signate same.
Please provide my parcel as soon as possible. Otherwise I am compain to consumer forum.
And also no body call me for arriving parcel.
My order id-1941908
I am waiting
Complaint marked as Resolved Feb 10, 2019
[Jan 09, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Jan 10, 2019
Greetings From Ecom Express.
Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, please share your alternate contact number to assist you.
Team Ecom Express
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