[Resolved] Ecom Express — parcel not received but wrong update by courier boy.

Divakar Kumar Dinkar

from Allahabad, Uttar Pradesh

Address:

Darbhanga, Bihar, 846001

After so many call and complaints to respective person but don't receive my parcel.
Courier boy self received the parcel and false signate same.
Please provide my parcel as soon as possible. Otherwise I am compain to consumer forum.
And also no body call me for arriving parcel.
My order id-1941908
AWB No[protected]
I am waiting
Divakar
[protected]

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Feb 10, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, please share your alternate contact number to assist you.

Regards,
Team Ecom Express