Ecom Express — Parcel status is delivered

Dear Sir/ma'am,
I would like to complaint against exom express because My order status shows me that it was delivered but It not be delivered actually.
When I called to ecom express branch to ask for this kind of issue. The senior person don't have manner to talk with customer. Kindly take strict action againt branch which is situated in Vill-Viratnagar, Dist-Jaipur, Rajasthan. name of the emploiee is Vinod Kumar Yogi
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2021
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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