[Resolved] Ecom Express — parcel status shows delivered but didn't get it yet! | |
Our parcel from banggood shows delivered but it's still not delivered. The awb no. Is[protected]. Worst case i've encountered, i'm talking to guys at banggood. I'm waiting for their reply or else i'll file a complaint against both of them. I've seen their rating and other such, similar issues. Don't know why banggood is still using their services. The items i ordered were crucial at the point. Hope i'd get my issue resolved asap. Was this information helpful? | |
Apr 2, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Mar 02, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From Ecom Express. Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We have noted your compliant regarding the non delivery of your shipment. We shall coordinate with our delivery center to get this investigated and resolve at the earliest. Meanwhile, you can provide your alternate contact number to assist you. Regards, Team Ecom Express | |
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+91 11 3021 2000
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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