Ecom Express — Parcel still not received

Dear Customer, your "Pre-paid" shipment awb [protected] is out for delivery by ECOM EXPRESS executive Ph: [protected] PIN: 22755

Still person not coming my residence from yesterday. I called many times

Pl send me my parcel as soon as possible

My No : [protected]
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2021
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Team Ecom Express
Verified Support
Jul 08, 2021
Ecom Express Customer Care's response
Dear Sandeep,

Greetings from Ecom Express!

Please be informed that the said shipment is currently untraceable in our network and same has been informed to your shopping portal. Request you to kindly contact your shopping portal for assistance.

We accept our sincere apologies for the inconvenience caused in this regards.

Regards,
Team Ecom Express
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