[Resolved] Ecom Express — paytm kyc verification

ajaypozhikavu

from Kollam, Kerala

Feb 24, 2020

Address: Malayil, Chelannur, Kannankara, Kozhikode, Kerala, 673616

Always having bad experience from e com express.I booked paytm kyc, on the booked date a person called me from e com and he said he will come that day afternoon I waited for him till night but no one came.And last I got a message that saying we tried but couldn't complete the process.After that I rescheduled the appointment and the same was happened

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Sep 24, 2021

Complaint marked as Resolved

The issue solved only because of this complaint

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

We are sorry to hear that the KYC hasn't been done yet. We are coordinating with our center and assist you to get the completed.

Meanwhile, please share your alternate contact number to get this expedited.

Regards,
Ramen
Team ECOM Express

Verified Support

Feb 28, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

Please be informed that your KYC has been completed successfully as per the Tracking number [protected].

Regards,
Ramen
Team ECOM Express

Feb 28, 2020

Updated by ajaypozhikavu Issue resolved. Thanks for responding to my complaint

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Comments

Suma Kolar Raghupathy

Aug 8, 2021

Same
Issue on paytm kyc verification for me also. Ecom
Express messaged and said kyc agent will arrive for verification and noone has come for verification till now. This has been going on since 4 august 2021 for the last 4 days.