[Resolved]  Ecom Express — Pickup boy picked up parcel but when I track then he updated reverse pickup not complete and return cancelled

On 20th may evening about 6:30 pm. Pickup boy came and took reverse pickup parcel and after that when I track him then I saw he updated reverse pickup not complete.How this is possible and I don't have that guy mobile number and name.Kindly see the attached order no. and screenshot for reference
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May 23, 2021
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