Ecom Express — Pickup boy picked up parcel but when I track then I saw he updated reverse pickup not complete and return cancelled

Ecom Express — Pickup boy picked up parcel but when I track then I saw he updated reverse pickup not complete and return cancelled

D Diksha Maddheshiya May 23, 2021 May 24, 2021 This thread was updated on May 24, 2021

On 20th may evening about 6:30 pm. Pickup boy came and took reverse pickup parcel and after that when I track him then I saw he updated reverse pickup not complete.How this is possible and I don't have that guy mobile number and name.Kindly see the attached order no. and screenshot and I also have a voice record for reference +4 photos Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. May 24, 2021 Updated by Diksha Maddheshiya They neither call nor sms and still the problem is not solved..Sir as a proof I have a voice recording of that delivery boy but still they didn't send a msg successful pickup
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