[Resolved] Ecom Express — Pickup delay issue

[Resolved] Ecom Express — Pickup delay issue

H Hrithik_5 Aug 14, 2020

This is regarding my tracking id [protected]. The status has been showing pickup rescheduled for next day since 11 august. It has been 3 days but there is no improvement in the status. I don't understand what's the issue is. There are no other updates on the tracking page other than this. Seems like your system automatically reschedules my package to next day at 7 am everyday. Please look into it. Thank you. +2 photos Was this information helpful? No (0) Yes (0)
Aug 18, 2020 Complaint marked as Resolved After registering complaint the company picked up the shipment and delivered it within 2 days. Ecom Express customer support has been notified about the posted complaint. Verified Support Aug 18, 2020 Ecom Express Customer Care's response Dear Sir, Greetings From Ecom Express. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address. Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end. Regards, Ramen Team Ecom Express
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Comments

Reshi Mudasir

Oct 6, 2020

My shipment which is being send from Bhiwandi mumbai with Ecom AWB no.[protected] but when i try to check the status it is showing "pickup failed shipment not ready"
May i know the reason and please proceed it fast

Ecom Express Customer Care's response, Oct 12, 2020

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express.

Please accept our apology for the delay in response. Please confirm if the shipment has been picked up to assist you.

Regards,
Ramen
Team Ecom Express