[Resolved] Ecom Express — pickup not yet done

3 Reviews
 Shahasfa Ashraf on May 20, 2018
Hello. I’am a seller at elanic. I sold a couple of products on 15th may and requested the pickup to be done at 16th may. One of the products is to be picked up by ecom express. It has been four days but nobody has come to pick it up yet. I contacted elanic and they said they’ve already informed you. Why is the pickup delayed? Please arrange it to be picked up soon.
Order id: 748812

Complaint marked as Resolved Jun 23, 2018

Complaint Status

[May 20, 2018] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response, May 22, 2018
Dear Shahasfa Ashraf,

Greetings From Ecom Express

We regret for the inconvenience caused to you, we shall cross check with our centre and try to get issue resolve

Ecom Express Team
Complaint comments  2 Comments     Updated: Share0Tweet0


The order was un delivered why?

Ecom Express Customer Care's response, May 22, 2018
Verified Support

Dear Midhun Manohar,

Greetings From Ecom Express.

With reference to your query regarding the shipment has been delivered on 20 May 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. 8046800204.

Ecom Express Team
Pickup date 1205/2018
but pickup not done

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    +91 11 3021 2000
    +91 11 6659 8800
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    Ecom Express - pickup not yet done