Ecom Express — pickup rescheduled from 6 days

Address:Jaipur, Rajasthan

I ordered a product from myntra on 8th august in jaipur. I got the message of shipment on 10th august and the courier name as ecom express. After that, it's been 6 days and the product has not been delivered yet. On tracking the product on ecom express, the information about pickup rescheduled is shown from the past 6 days. The product had to be delivered on 15th august and i haven't got the product yet.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. Request you to kindly provide the Reverse 9 digit AWB / tracking number starting with 5 for us to assist you on the same.

Regards,
Team ECOM Express
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