Submit a Complaint
Clothing, Shoes & Accessories
Ecom Express

Ecom Express — Pickup status not updated for AWB : [protected] hence refund not received

I have returned a parcel on 10th April 2021. The pickup agent didn't provided any slip/message for successful pickup. Now it has been more than a month that pickup status is showing - 'not completed' although it was successfully completed.
Due to this MEESHO is also not providing me any resolution.
I haven't received y refund amount of 997/- for more than a month.

AWB/tracking : [protected]

Kindly look into this ASAP.
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
May 16, 2021
Updated by shafg Company notified, still no response. No call/email as of now
Complaint comments 
1 Comment

Related Ecom Express reviews

[Resolved]Ecom Express - Tracking no: 5848255735 closed without completing the return pick-up[Resolved]Ecom Express - Delivery not received or not replying ecom express[Resolved]Ecom Express - Order not delivered yet - untraceable[Resolved]Ecom Express - Parcel undelivered[Resolved]Ecom Express - Payment done to delivery boy but not received the product
View all 6406 Ecom Express Reviews

Comments

Dear Sir,

Greetings

As per the Update, the shipment has been returned back to you.

You can contact your shopping portal for assistance.

Regards,
Ecom Express team
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6406
    Pending
    3645
    Resolved
    1263
    View all 6406 Ecom Express reviews & complaints
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information