Ecom Express — Product [protected] showing delivered but actually it's not delivered

Amit kumar 88

Mar 15, 2023

Address:

602 Vijay residency iii D wing kavasar thane west 400615

Hi i have ordered product for fire boltt on 6th of march 23, where courier partner was ecom express.

as per ecom portal product deleved to 10 mar 23. this product was otp based, no deliver boy come/call to me for that and there is no entry in society entry register.

customer care of both ecom and fire boltt are not helping multiple emails has been sent to them.

Details are below.

Order Placed On 6th Mar 23
Courier partner EcomExpress
Tracking ID [protected]
Order ID[protected]
Last Update Delivered on 10th Mar, 06:43pm

thanks
Amit Kumar

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Ecom Express Customer Care

from Mumbai, Maharashtra

Mar 21, 2023

Verified Support

Dear Amit,

Greetings From Ecom Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.

Regards,
Team Ecom Express