Ecom Express — Product delivered that too in faulty condition ..payment taken without showing actual product..Need to return the product and refu

Maneesharma

Oct 17, 2021

Address:	Ecom express( Rashmi Kumari)delievery boy Durgesh
Website:	Facebook messenger

The delievery boy took full payment and there is no option to return and refund on company website ..Not satisfied need to return the product and refund payment

Ecom Express Executive [protected] PIN 0121 will deliver your ONLINE order [protected]. Pay Rs 2500.0(CASH, UPI, Payment Link). Code to refuse is 197221

Your AwB [protected] is delivered to Manish .Click to give feedback http://ecxp.in/?q=[protected] - ECOM EXPRESS

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Ecom Express customer support has been notified about the posted complaint.

Oct 17, 2021

Updated by Maneesharma Only table delivered entire payment of 2500 rs taken ..Table itself faulty ..need refund ..owner on fb messenger not attending messages

Verified Support

Oct 19, 2021

Ecom Express Customer Care's response Dear Maneesharma,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Team Ecom Express